Privacy Policy

1. Introduction

SOLEGI10 LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our ticketing services. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Full name and contact information (email address, phone number, mailing address)
• Payment and billing information (credit card numbers, billing address)
• Account credentials (username and password)
• Event preferences and booking history
• Communication records when you contact our support team

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling ticket orders and event bookings
• Sending order confirmations, tickets, and transaction-related communications
• Providing customer support and responding to inquiries
• Improving our website, services, and user experience
• Sending promotional communications (with your consent)
• Detecting and preventing fraud, unauthorized access, and security threats
• Complying with legal obligations and enforcing our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Payment processors and financial institutions to complete transactions
• Event organizers and venue operators as necessary to fulfill your ticket orders
• Service providers who assist in operating our website and services
• Law enforcement agencies when required by law or to protect our legal rights

5. Data Security

We implement industry-standard security measures to protect your personal information, including 256-bit SSL encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent for data processing

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

SOLEGI10 LLC
7849 Alhambra Boulevard, Miramar, FL 33023
Email: info@solegi10.com
Phone: (954) XXX-XXXX